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Shipping Policy

solro Travel Shipping Policy
At solro Travel, we are dedicated to providing our customers with the best outdoor and travel gear, and we strive to ensure your experience with us is smooth and satisfying. We offer worldwide delivery, so no matter where your adventures take you, you can rely on us to deliver your items right to your doorstep.

Delivery Process
Your order will be handled by trusted couriers who specialize in reliable and efficient shipping. Once your order is processed, it will be fulfilled directly to your specified address. Please note that the handover of your package may occur in person. Depending on your location, the courier may require a signature upon delivery.

Shipping Communication
All communication regarding shipping inquiries is conducted via email. We encourage you to reach out to us at [email protected] if you have any questions or concerns about your orders delivery status. Our team is here to assist you and will respond as promptly as possible.

Delivery Times
Shipping times may vary depending on your location and the selected courier service. We aim to dispatch your order quickly, but please allow some time for international shipping, as customs and local regulations can affect delivery schedules. We appreciate your understanding and patience during this process.

Tracking Your Order
Once your order has shipped, you will receive an email confirmation with tracking information. This will allow you to monitor your packages journey from our facility to your chosen address.

Customer Responsibility
We encourage you to provide accurate shipping details to ensure successful delivery. In the event that a package is returned due to incorrect information, additional shipping fees may apply for resending the item.

Thank you for choosing solro Travel for your outdoor and travel needs. We look forward to serving you and supporting your adventures!